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Legal 

# Terms & Conditions

Last updated: April 2026

## 1\. About these terms

These terms govern all installation work carried out by Loft Kings ("we", "us"). By accepting a written quotation, you agree to these terms.

## 2\. Quotations

All quotations are issued in writing following an in-loft survey. Quotations are valid for 60 days. We do not provide binding quotes by phone or without a survey.

## 3\. Bookings & deposits

Work is scheduled on receipt of a 20% booking deposit. Deposits secure your install date and cover initial materials. Outstanding balance is payable within 7 days of completion.

## 4\. Cancellations

You may cancel within 14 days of accepting a quote for a full refund of any deposit (Consumer Contracts Regulations 2013). After 14 days, deposits are non-refundable but may be transferred to a new install date once.

## 5\. Access & site conditions

You agree to provide safe, clear access to the loft hatch on the install date. Pre-existing structural issues, asbestos, or hidden defects discovered during work may affect price and timeline; we will always discuss these with you before continuing.

## 6\. Workmanship guarantee

All installations are covered by a 10-year workmanship guarantee. The guarantee covers defects arising from our installation. It does not cover damage from misuse, overloading beyond rated capacity, water ingress from roof failures, or third-party alterations.

## 7\. Liability & insurance

We hold £2 million Public Liability insurance. Our total liability for any claim is limited to the value of the work invoiced. Nothing in these terms excludes liability for death or personal injury caused by our negligence, or for fraud.

## 8\. Materials & manufacturer warranties

Materials we install (boarding, insulation, ladders, vents) carry their own manufacturer warranties, typically 10–25 years.

## 9\. Disputes

If you are unhappy with any aspect of our work, contact us first at [info@loftkings.co.uk](mailto:info@loftkings.co.uk). We aim to resolve all complaints within 14 days. These terms are governed by the laws of England and Wales.

[![Loft Kings](/assets/loft-kings-logo-CftroEKs.png)Loft Kings ](/)

Solihull's trusted loft boarding, insulation and ladder specialists. Insured, fixed quotes, work completed in a day.

Follow us

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### Services

-   [Loft Boarding](/services/loft-boarding "Loft Boarding, Loft Kings")
-   [Loft Ladders & Hatches](/services/loft-ladders-hatches "Loft Ladders & Hatches, Loft Kings")
-   [Loft Insulation](/services/loft-insulation "Loft Insulation, Loft Kings")
-   [Foil Loft Lining](/services/foil-loft-lining "Foil Loft Lining, Loft Kings")
-   [Raised Boarding Systems](/services/raised-boarding-systems "Raised Boarding Systems, Loft Kings")
-   [Loft Lighting](/services/loft-lighting "Loft Lighting, Loft Kings")
-   [Loft Clearance](/services/loft-clearance "Loft Clearance, Loft Kings")
-   [Loft Storage Solutions](/services/loft-storage-solutions "Loft Storage Solutions, Loft Kings")

### Service Areas

-   [Solihull](/service-areas/solihull "Loft work in Solihull")
-   [Redditch](/service-areas/redditch "Loft work in Redditch")
-   [Warwickshire](/service-areas/warwickshire "Loft work in Warwickshire")
-   [Sutton Coldfield](/service-areas/sutton-coldfield "Loft work in Sutton Coldfield")
-   [Bromsgrove](/service-areas/bromsgrove "Loft work in Bromsgrove")
-   [Stratford-upon-Avon](/service-areas/stratford-upon-avon "Loft work in Stratford-upon-Avon")
-   [Shirley](/service-areas/shirley "Loft work in Shirley")
-   [Henley-in-Arden](/service-areas/henley-in-arden "Loft work in Henley-in-Arden")
-   [Dorridge](/service-areas/dorridge "Loft work in Dorridge")
-   [Birmingham](/service-areas/birmingham "Loft work in Birmingham")
-   [Worcester](/service-areas/worcester "Loft work in Worcester")
-   [Royal Leamington Spa](/service-areas/royal-leamington-spa "Loft work in Royal Leamington Spa")
-   [Lichfield](/service-areas/lichfield "Loft work in Lichfield")
-   [Warwick](/service-areas/warwick "Loft work in Warwick")
-   [Kidderminster](/service-areas/kidderminster "Loft work in Kidderminster")

### Contact

-   [07516 127767](tel:+447516127767)[07782 247042](tel:+447782247042)
    
-   [info@loftkings.co.uk](mailto:info@loftkings.co.uk)
-   Dovehouse Ln, Solihull B91 2EU, United Kingdom 

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